System Support Services

We provide total EFT-POS system support services, “Smart 360 Support Services” including 24-hour hotline support, installation, on-going maintenance on a 365-day basis, as well as on-site maintenance services, and terminal repair services with an experienced, well-trained team and self-developed monitoring systems for efficiency review of different tasks on-board.


  • Provide clients with terminal delivery and on-site training

Collection and Relocation

  • Assist merchants with settlement before collecting or relocating EFT-POS terminals


Customer Service Hotline

  • 24/7 Hotline service
  • Troubleshooting and problem-solving
  • On-site maintenance services

Reporting and Records

Monthly Reports

  • Installation statistics
  • Fault calls statistics
  • Inventory summary

Annual Stock Taking